By now you should have received an email notifying you of the migration to our partners www.123-reg.co.uk. This means you will now have too access your account from the www.123-reg.co.uk home page. You will need to login with your existing Supanames account username and password.
Commonly Asked Questions:
1. Will my website be moving server?
A: No, your website and email will be staying exactly where it is now, no changes to your hosting packages are being made.
2. What happens when I need to renew my hosting?
A: All renewals will need to be made through your NEW 123-reg.co.uk control panel.The prices are staying the same, however the domains are now seperated from your hosting packages so two renewals will need to be made, but we have deducted the amount from the hosting package so you will still be paying the same amount.
3. How do I contact support should I require it?
A: Until advised further please continue to contact us at support@supanames.com or through our contact form at: http://support.supanames.co.uk/Main/Default.aspx
4. I wish to purchase a new hosting package through Supanames?
A: All new hosting packages will need to be purchased through our partners www.123-reg.co.uk or www.webfusion.com
5. Will I continue to receive the same high level support ?
A: Yes, we're not going anywhere, and we will continue to support our existing customers.
If you have any further specific questions please do not hesitate to get in touch.
You can view a copy of the email sent last week by clicking
here , please see the below links for guides on how to login to 123-Reg.
How do I login to my 123-reg account?
How do I contact support for my Legacy Supanames hosting package?