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Article ID116
Created On1/22/2010
Modified1/26/2010
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Control Panel Confusion

We here at SupaNames have noticed that a number of our customers have problems making their way to Supanames services since we recently changed the way you access to 123-Reg.

Just to make sure, here are a few tips to make sure you find your way around.

Your SupaNames Control Panel, as ever, can be found here:

http://control.yourdomain.com

(You will need to replace the yourdomain.com part with your actual domain name)

Login using your FTP username and password

All your usual Email and MySQL database administration settings are located in exactly the same place in your SupaNames Control Panel as before, so unless you specifically want 123-Reg Mailboxes and hosting services there is no need to purchase anything from the 123-Reg Website as you already have full Supanames packages which include mail and hosting features:


The above Hosting Control Panel can also be accessed through the 123–Reg website here:

http://123-reg.co.uk

and it is here you log in with your SupaNames main account username and password

Scroll down once logged in until you see Web Hosting:

Please go ahead and click on the ‘Manage’ button in your own control panel –you will now find yourself in the familiar ‘SupaNames’ control panel once more:


The following 123-Reg support site clarifies further for you:

http://123-support.co.uk/Answer.aspx?ArticleID=1252

 

Your Domain and Hosting renewals will be available in your 123-Reg panel–which is your replacement for our ‘Site Control’ interface:

The following links may also help you with your Supanames hosting:

How to contact support:

http://www.123-support.co.uk/Answer.aspx?ArticleID=1245

Mailbox creation:

http://www.123-support.co.uk/Answer.aspx?ArticleID=121

If you need any further information please let us know at support and we will be happy to clarify further for you.

http://www.123-support.co.uk